Consultants within the technical team each have specialist knowledge across a wide range of disciplines including repairs and maintenance, construction and development, compliance and IT systems. The team works closely with each client to scope out its requirements and develop robust specifications and performance management documents to support the delivery of high quality works and services.
The technical team includes several qualified building surveyors who can support clients in delivering surveys plus resultant works on site.
Echelon is hugely experienced in undertaking detailed service reviews to assess the effectiveness of current service delivery and make recommendations to improve efficiency, service quality, value for money and end-user satisfaction. This can be as a precursor to procurement activity or to enhance existing arrangements. Our technical team is skilled in business process engineering and can also help clients to develop service and contract management manuals and performance regimes.