We undertake detailed service reviews to assess the effectiveness of current service delivery and make recommendations to improve efficiency, service quality, value for money and end-user satisfaction. This can be as a precursor to procurement activity or to enhance existing arrangements.
Our Directors have significant experience in business process engineering and are qualified systems thinking practitioners. We also directly employ consultants in specialist areas such as IT, data extraction and analysis and have an in-house commercial team.
Work undertaken with Homes for Haringey is widely regarded as best practice within the sector.
“Echelon is approachable and responsive to our needs and willing and able to adapt to any changes in direction of travel that might arise during an assignment” Geoff Muise, Operational Director, Magenta Living