Hyde is largely serviced by its internal procurement function but when the organisation was faced with the need for five new capital works contracts it approached echelon to assist in the scoping, procurement and mobilisation under a five-lot structure. These included kitchen and bathroom replacements, window and door replacements, upgrades to communal areas, roofing works and cyclical decorations. All were based on five-year contracts with options to extend to up to ten, procured under a two-stage Restricted procedure.
There was a real focus on collaboration between echelon, Hyde Group staff and residents throughout the process, with echelon acting as an extension of Hyde’s own team, developing requirements that are genuinely tailored to the organisation and its customers. echelon’s Social Value Builder was used to ensure that positive social value impact will be delivered through these contracts with the offer being flexed over the contract term. The Social Value analysis was completed on a lot-by-lot basis so that the requirements for each were proportionate to the nature and value of each contract.
The procurement was extremely successful and echelon was delighted to be re-engaged by Hyde to support mobilisation, as this had not initially been part of our original scope of works. The new contracts officially went live in spring 2021.
“Working with echelon was a really positive experience for Hyde’s and its residents. They listened to what we needed and we benefitted from the knowledge and experience they bring from other projects. Always responsive, echelon could be relied upon to assist whenever we needed any ad hoc or specific help or advice.” Darren French, Head of Stock Investment, The Hyde Group