Basildon Council

We undertook an initial scoping exercise to gain an understanding of Basildon Council’s primary objectives and aspirations for the new service and 57 specific improvements were identified, all of which were incorporated as requirements in the development of the tender documents and the new service going forward.

A single provider was recommended to deliver all services as a single integrated model using a long-term contract to encourage investment from the service provider and its supply chain.

Morgan Sindall Property Services was appointed to deliver the £336.7 million contract over 15 years. Following a robust mobilisation programme facilitated by echelon, it is carrying out repairs, maintenance and planned improvement works to the council’s housing stock. It is also undertaking repairs and maintenance work to its non-residential properties as well as undertaking gas servicing, repairs and boiler renewals to 10,000 domestic gas heating systems.

“Employing a procurement specialist, such as echelon at an early stage of the process, allowed Basildon Borough Council to maximise the opportunity to engage with all stakeholders, define clearly what it wanted from the contract and also to procure this in a timely and effective manner” – Basildon Council