Improvement workshops

Rapid improvement workshop

Our rapid improvement workshops generate tangible and sustainable results in the minimum of time. Each workshop is professionally planned and facilitated, focusing on one of your key processes, leaving you with lasting solutions that deliver immediate results. At the end of the workshop you receive a full report detailing the new process and improvement plan, followed by a review, approximately one month after the workshop, to assess performance and help the team overcome any barriers that have stood in their way.

Rapid improvement project

Just as a rapid improvement workshop, but this time we also acts as the project manager, helping ensure the smooth implementation of your improvement plan. We lead your team through the development and full implementation of its new process with the minimum of fuss. Each rapid improvement project culminates in a fully documented process description and integrated visual management to make continuous improvement the way your team works.

Rapid improvement programme

A programme of multiple rapid improvement workshops, projects and training with ongoing coaching and support, including the prioritisation of improvement opportunities, definition of Key Performance Indicators and ongoing monitoring of process metrics. We help develop the framework and infrastructure for operational excellence in your organisation and, through thorough understanding of your needs, work with you to implement the improvement programme and achieve your strategic objectives.

Roverside Housing.

Example of an improvement workshop

“The simulation allowed our Group Service Excellence managers to cut through the jargon and hype associated with business process improvement. The programme was very well designed, and allowed participants to recognise issues associated with clunky processes and take action to streamline them for the benefit of our customers”

John King, Head of Organisation Learning